Professional Support Center

Our dedicated support team is here to assist you with any questions or issues regarding your MetaWealth Exchange experience.

How Can We Help You?

General Inquiries

Questions about our services, features, or platform functionality.

Response: 24 hours

Technical Issues

Problems with account access, transactions, or platform performance.

Response: 12 hours

Security Concerns

Suspicious activity, account security, or verification issues.

Response: 4 hours

Submit a Support Ticket

You can attach screenshots or documents that might help us understand your issue (max 5 files, 10MB total)
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Support Resources

Knowledge Base

Browse our comprehensive knowledge base for answers to common questions and step-by-step guides.

Visit Knowledge Base

Video Tutorials

Watch our video tutorials to learn how to use MetaWealth Exchange features effectively.

Watch Tutorials

Documentation

Access our detailed documentation for technical specifications and API references.

View Documentation

Community Forum

Join our community forum to connect with other users and share experiences.

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Direct Contact Channels

Level 5, 3 Te Kehu Way, Mount Wellington, Auckland, NZ 1060

support@metawealth.com
emergency@metawealth.com

+64 9 123 4567 (General)
+64 9 987 6543 (Emergency)

System Status

Trading Platform
Operational
Wallet Services
Operational
API Services
Degraded Performance
Mobile App
Operational
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